In this 2 part series we're joined by Matt Brinker, Managing Partner of Merchant and Lumiant Board Member. 

We often speak about the impact a consistently great client experience would have on a business valuation but we decided to go straight to someone who does this for a living! Matt and Merchant are focused on evaluating new investment opportunities and helping partner firms work through strategic and operational initiatives for growth and scale. 

In this episode we discuss: 

• What it is that Merchant look for in a successful business 
• How to measure for culture
• The microcosms of culture that indicate business health 
• How to measure and identify the impact of a great client experience
• The value of organic growth vs inorganic growth 

To learn more about how Lumiant can help you engage clients with values based advice visit www.lumiant.io