Summary: Part 2 of the ELEVATE Leadership series.  Krystal is joined by Vanessa Bryant, MA, LPC and Deyzya Hardeman, licensed conflict management professional and Mediator.  The conversation explores the nature of conflict, the importance of communication, active listening, and empathy in resolving conflict.  The dialogue explores the intricacies of of conflict resolution including establishing boundaries, understanding different perspectives, and the role of forgiveness in moving forward.  Conflict management is a critical component of leadership, this episode shares practical tools and techniques for effective conflict resolution and insights on how to approach difficult conversations with respect and understanding. Often times leaders are inundated with conflicting priorities especially now with restructuring efforts with AI and Finance, these are helpful reminders for dealing with the dilemmas leaders are facing. 

Key Points:

• Conflict management is essential in both personal and professional settings.
• Active listening and empathy are crucial for effective communication.
• Identifying the problem is the first step in conflict resolution.
• Setting boundaries helps maintain respect in conversations.
• Use the LEAPS (Listening - Empathy - Ask - Paraphrasing - Summarizing) technique for effective communication. 
• Forgiveness is necessary for personal growth and relationship repair.
• Finding common goals can facilitate teamwork and collaboration.
• How seeing things from another person's perspective helps with empathsizing.
• Understanding different perspectives can lead to better conflict resolution.
• Using 'I' statements can help express feelings without assigning blame.
• Conflict can fester if not addressed within a reasonable time frame.
• Creating a respectful environment encourages open communication.

 

Guests appearing in this episode are:

Vanessa Bryant - MA, LPC                                     

Soaring Wings Counseling Services  Call/Text: 214-753-8017 [email protected]  www.soaringwingscounseling.com

Deyzya Hardeman - Certified Conflict Management Professional, Certified Mediator ([email protected])

 

Host Of Curry Girl Tech Talk:

Krystal Curry: [email protected] or connect at Curry Girl Tech Talk Website