This episode with Toya Werkheiser features an open and authentic conversation culled from her broad leadership experience at Cigna. Toya shares a number of personal stories that highlight the powerful impact of ‘normalizing conversations’ - stripping away what has previously been considered taboo subjects. Toya provides her 5-step approach to initiating courageous conversations around the topic of race, and offers her perspective on when it’s appropriate to drive a conversation around a topic. Her examples of speaking for others, and conscious decisions to be vulnerable, are inspiring!