In this second episode of a two part edition of Guy Clinch's podcast series Conversations Between Peers in the Communications Industry on NoJitter, Guy continues hi interview with Mark Fletcher, Emergency Number Professional. Mark is Avaya's Chief Architect for Worldwide Public Safety Solutions. He is also the highly successful originator and driving force behind the Avaya Podcast Network. Guy and Mark talk about the state of the industry with regards to how enterprise organizations manage communications during emergencies and about Kari’s Law.