In the fist of a two-part episode, Rachel and Stuart discuss three of the ten attributes of EXCEPTIONAL managerial practice.

The Attributes:

• Developing and Mentoring
• Delegating EFFECTIVELY
• Preparing for the Next Challenge
• Transitioning from a Conceptual/Strategic Mindset to a Concrete/Tactical Mindset, and/or Vice Versa
• Influencing in all Directions and with a Diverse Range of Individuals
• Moving Toward, not away From, Having Difficult Conversations
• Under-Promising, Over-Delivering
• Taking Calculated Risks
• Viewing Shortcomings and Failures as Opportunities for Development and Growth
• And MANAGING

Key Moments:

• Stuart identifies what he thinks is the single most critical element of exceptional management practice
• Rachel reveals how teaching her baby sister to load the dishwasher was a game changer
• She also discusses how she struggled early on with delegating, but eventually realized how effective it was as both a way of training less experienced staff and avoiding burnout 
• Stuart manages to work into a single episode both "dilly-dally" and "kick-a**"; two of his favorite descriptors!
• Rachel and Stuart discuss the differences between "mentoring" and "developing," and how, if you occupy a managerial role, you are, by default, responsible for both
• Stuart assures us that not all information we gather is relevant
• And Rachel discusses how gathering information helps with her anxiety 

Books that go well with this episode:

• What Management Is: How It Works and Why It's Everyone's Business
• The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management
• Welcome to Management: How to Grow From Top Performer to Excellent Leader  

For additional management resources and information, please visit us at:  https://managementworksmedia.com

You can email us at:  [email protected]

Thank you to HoliznaCCO for our outstanding Intro and Outro music:  "Strangers"