Frontline Innovators

Part of the Process - Frontline Innovators - Episode # 046

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Joshua Remerowski is the Director of Change Management, Strategy & Communication at Walmart. He used to work for Direct TV where he was installing satellites on roofs. He sees the knowledge it takes to get change going in a business and wants to share his knowledge. He joins host Justin Lake to talk about some of the issues facing frontline workers today.

 

 

Takeaways 

 

  • Leaders need to do a better job of digitizing the modern workforce. Digital products can help enhance and enable your frontline workforce. 
  • We forget that there is an actual human who is having their environment changed when it comes to change enablement. It’s important to take that into consideration. 
  • Failure is part of the process. It’s ok to have something not work right, but you have to be able to get back the courage and try it in a different way until it works. 
  • Patience and persistence pays off. You have to keep putting the work in and eventually your time will come.  
  • You want to make sure everyone is on the same page. Change is only successful when everyone works together on it. 
  • You want to make sure you are fighting for your employees as a leader. Your employees might be overworked and you need to make sure they aren’t.
  • Leaders apply past frameworks for a job they did 20 years ago, but that doesn’t work as times change and situations don’t always apply. A leader has to have the desire to learn the knowledge behind the change. 




    • Quote of the show

     

    17:41 “I think when you have that formula of patience and persistence, whatever that goal is, or thing you set your mind to, it's going to be very difficult for it not to happen. But I think a lot of people have to understand that just like sports things are not always going to happen when you intend them to be.”








    Links

     

    • LinkedIn: https://www.linkedin.com/in/joshua-remerowski/
  • Company Website: https://www.walmart.com



    • Ways to Tune In:

     

    • Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS 
  • Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
  • Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
  • Stitcher - https://www.stitcher.com/show/frontline-innovators
  • Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
  • YouTube - https://youtu.be/qB4nMoPDXwA
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