Every month, I’ll be featuring a guest to share with us their experiences and provide us with insights from their industry.

In this episode, I had the opportunity to talk to Shaw Li.

Shaw has 10+ years of product management experience earned working at pre-seed, venture funded, and Fortune 500 companies. He recently led product at Haven Life, an Insurtech startup in NYC.
He writes a weekly newsletter, The Elements of Product Management for mid-career Product Managers with templates and practical advice.
You can reach him there for product advisor or mentoring.

The Elements of Product Management
https://shawli.substack.com/people/7077810-shaw-li

Blog post:
Understand what "customer success" does so you can build a better working relationship as a PM
https://shawli.substack.com/p/understand-what-customer-success

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