In this episode of MHEDA Talks, Shari Altergott, Chief Experience Officer of The CX Edge, interviews Liz Richards, MHEDA CEO, and Jeannette Walker, MHEDA Interim CEO, to discuss the leadership transition as Liz approaches her retirement on December 31, 2023. They reflect on the evolution of MHEDA during Liz’s tenure, the association’s past successes, and its role in supporting the material handling community. They also discuss MHEDA’s 2024 program of events and the future direction under new leadership.

Liz Richards is the Chief Executive Officer of MHEDA. Liz has been an integral part of the MHEDA team for 27-plus years. She started her journey with the team in January 1995 as the Executive Vice President and was named Chief Executive Officer in 2015. 

Jeannette Walker has served in executive positions during her tenure in the material handling industry over the past 22 years. Most recently, Jeannette held the titles of VP of Sales, International Sales Director, Global Marketing Director, Marketing & Advertising Director Corporate Communications Manager, and Marketing Manager, all with TVH. She was previously employed by IMC Holdings from 2001 to 2007, a company that was acquired by TVH. From 1997-2001, Jeannette was the Customer Care manager for Toyota Marondera. Jeannette has been involved with MHEDA for more than 15 years and has many long-term relationships with members and with the MHEDA team.