With a background in software development and customer relationship management in the MarTech industry for 10 years incl. the eCommerce and social intelligence fields, Pat made the shift to FinTech with GoCardless.  Along with insight on the SaaS evolution, aligning, and growing the customer success model in the company, Pat speaks to us about how the business is aligning their focus in the new normal to optimize their Customer Success model. 

GoCardless enables customers to collect payments via a global debit network. It has built a platform designed and optimized for taking invoice, subscriptions, membership and installment payments.

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