Leaders from Ozarks Healthcare describe how their rural system is improving patient access through MEDITECH portal tools, including a new self-scheduling feature that quickly increased appointment volume and convenience for patients. They also highlight “virtual rounding,” where a remote specialist conducts visits via video while patients remain in the clinic, expanding access to care without requiring onsite presence. Overall, the conversation emphasizes using technology to streamline workflows, empower patients, and extend services despite rural constraints, with future plans for broader scheduling options and on-demand virtual care.

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Links for this episode:

Ozarks Healthcare | Healthcare in West Plains, Missouri

Priscilla A Frase, MD | LinkedIn

Brenda Cotter | LinkedIn

Patient Empowerment | MEDITECH