Quality for the Rest of Us

Patient-Obstructed Care? (12 mins)


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Patient Decision-Making is supposed to be the goal, but just defining it can cause a heated argument. What prevents it from happening, and how can we overcome those barriers? This episode uncovers a missing piece in patient decision-making, and offers recommendations for a solid patient-centered framework.
Key Points:
-Speak Up campaigns
-Obscure language
-Precision Risk

References:
-The Joint Commission (2024). Facts About Speak Up. https://www.jointcommission.org/resources/for-consumers/speak-up-campaigns/facts-about-speak-up.
-Joseph, C. (Jan. 31, 2024). Trust or Bust: Healing Healthcare’s Credibility Crisis. Nordic Global. https://www.nordicglobal.com/blog/trust-or-bust-healing-healthcare-credibility-crisis.
-Krist, AH; Tong, ST; Aycock, RA; Longo, DR (2017). Engaging patients in decision-making and behavior change to promote prevention. Studies in Health Technology and Informatics, Vol. 240: 284-302. DOI: 10.3233/978-1-61499-790-0-284.
-Agency for Healthcare Research and Quality (July 2014). The SHARE Approach. https://www.ahrq.gov/health-literact/professional-training/shared-decision/index.html 

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Quality for the Rest of UsBy Gayle Porter