This episode of VHHA’s Patients Come First podcast features an interview with Richmond Ambulance Authority (RAA) Chief Executive Officer Chip Decker. During the conversation, Decker discusses the data-informed approach RAA uses to deploy emergency vehicles and personnel to rapidly respond to calls for help, and other community-focused work done by the organization. Send questions, comments, or feedback to [email protected] or contact us on Twitter (https://twitter.com/VirginiaHHA) using the #PatientsComeFirst hashtag.