The eighth episode of the Patients Come First Podcast features an interview with Jonathan Bartels, a palliative care liaison nurse at the University of Virginia Medical Center, about his development of the "power of the pause" (http://uvamagazine.org/articles/the_pause) technique whereby clinical workers in an emergency department collectively take a moment to pause and reflect on the passing of a patient who cannot be revived. This method, which shows respect for the person and can have emotional benefits for hospital staff in the ER setting, has been adopted by other nursing education programs and is now being taught in several medical education programs across the nation. Send questions, comments, or feedback to [email protected] (mailto:[email protected]) or contact us on Twitter @VirginiaHHA (https://twitter.com/VirginiaHHA) using the hashtag #PatientsComeFirst.