Host Karl speaks with Patrick and Mike Clements of SherpaDesk. 

As co-founder and CEO of SherpaDesk, Patrick is committed to delivering a powerful easy to use professional services automation (PSA) solution that simplifies the three core activities of MSPs and IT Service Providers; track customer requests, log billable time, and manage customer's assets.

Patrick has spent over 20 years in building software technology companies. He is a member of several non-profit boards and is an active member of the entrepreneurial community in mentoring new startups.

Mike's best asset is being able to relate to people by listening to what they have to say. Mike has had over 20 years of in success in sales and the customer experience profession. He has led multi-million-dollar teams at Oracle and is a member of several non-profile boards.

He enjoys spending time with his three young kids and is very passionate about the outdoors. Mike enjoys pushing himself by competing in Iron Man, or trekking in the Peruvian Andes.

He's been part of the SherpaDesk team for 15 years and has an identical brother, that happens to be SherpaDesk’s CEO

 

Resources and Links:

https://www.sherpadesk.com

https://www.sherpadesk.com/blog

https://www.facebook.com/SherpaDesk/

https://twitter.com/sherpadesk

https://www.reddit.com/r/SherpaDesk/

Sponsor Memo: OITVOIP

Did you know about STIR/SHAKEN?

If you’re doing voice for your customers, you had better — the deadline was June 30.

This technology is focused on reducing robocalls, and providers have to take action.  Are you compliant?

The team at OITVOIP has put together resources for you to learn more… or, for their customers, it’s already handled.

Want to learn more?

Visit https://oit.co/mspradio/ for resources to help make sure you’re covered.