10 Lessons Learned

Paul Penzone - Leave people with the feeling they are respected


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Sheriff Paul Penzone shares why "Authority is privilege, not entitlement", the importance to "Never forget others opened the door for you to walk through", why you should "Listen more, talk less" and more. Hosted by Siebe Van Der Zee

About Sheriff Paul Penzone

Sheriff Paul Penzone has a combined 30 years of law enforcement and public safety experience. His resume includes a distinguished 21-year career with the Phoenix Police Department (PD), with seven years dedicated to the department’s nationally recognized Silent Witness program, which focuses on solving cold cases and apprehending dangerous fugitives.

After retiring from Phoenix PD, Sheriff Penzone spent time as Vice President with Childhelp, a 60-year-old nonprofit dedicated to the treatment and prevention of child abuse.  He also owned and operated a successful private security firm that focused on issues such as school and workplace safety, threat mitigation, internal investigations, and comprehensive security.

Under Sheriff Penzone’s leadership, the Maricopa County Sheriff’s Office (MCSO) is committed to a mission of ethical, effective, and impactful law enforcement and public safety. The Sheriff and his staff are also focused on programs and initiatives to help promote partnerships and trust between our Office and our communities.

The Maricopa County Sheriff's Office operates in an area nearly the size of Vermont and is the primary or supporting law enforcement agency for a population of more than four million residents. MCSO’s jails process and house all felony and most misdemeanor inmates for the County, with over 100,000 intakes annually. 

The Sheriff is a member of the Arizona Sheriff’s Association, the Major Counties Sheriff’s Association, International Association of Chiefs of Police, and the Department of Homeland Security Regional Advisory Council. He also serves on the board of the New Life Domestic Violence Center, Childhelp, and Phoenix Symphony.

Sheriff Penzone attended Cortez High School in Phoenix, where his interest in the law began while serving as a volunteer bailiff with a county Justice Court. He went on to study criminal justice at Glendale Community College and Northern Arizona University. The Sheriff is a graduate of the FBI National Executive Institute (NEI)

Episode Notes

Lesson 1. Authority is privilege, not entitlement. 06:37

Lesson 2. Listen more, talk less.  08:43
Lesson 3. Respect is a gift you give because it reflects your own values and beliefs. 10:45
Lesson 4. Leave people with the feeling they are respected even when you disagree. 14:10
Lesson 5. Humility must be a requirement, not an exception. 17:04
Lesson 6. Servant leadership is the most rewarding form of leadership. 19:03
Lesson 7. Don’t seek admiration, earn trust. 27:33
Lesson 8. Legacies are made in quiet places, when no one is watching, and you sacrifice because it’s who you are. 30:19
Lesson 9. No matter how hard or difficult the day may be, it’s much harder for those affected by the circumstances you’ve been empowered to overcome. 32:21
Lesson 10. Never forget others opened the door for you to walk through. 35:24

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