Paulina Levo, Assistant General Manager, with Drury Hotels, joins me from St. Louis, Missouri.
No Drury hotels have closed, so all the learning to function amid a pandemic happened on-the-fly.
Key takeaways:
-U.S.-based, family owned and operated, 150 hotels
-Remained open amid the pandemic.
-Corporate and leisure guests historically.
-Marketing function out of HQ
-Advice for hoteliers? From an operations standpoint, think like an owner. Caring of your hotel, your team.