In this episode of The Photographer’s Couch, I’m recording from the car with a real-time lesson I just had to share. A client interaction left me frustrated, but what it really revealed was something bigger: the importance of slowing down before reacting.

I share how dropping the ball on communication not only cost us a potential client but also gave me an opportunity to reflect on what “good business” really looks like. Instead of rushing to defend myself, I realized the power of pausing, listening, and giving both myself and others a little grace.

Whether you’re running a business, managing family life, or just navigating everyday conversations, this episode is a reminder that taking a breath before you respond can completely change the outcome.

✨ Takeaway: Sometimes the best response is found in the pause.