"I think a challenge that lies ahead is how to create a convenient and simplistic approach to shopping regardless of which channel the customer wants to shop in." Kim Kuzmak, VP, Client Management, Global Merchant Services at American Express chats with Kristy Duncan about the changes in the payment landscape over the past year as they look ahead to the market forces and trends that will continue to shape the industry going into 2023.

About Pause for Payments

Pause for Payments is a weekly podcast produced by Women in Payments, where in each episode, we sit down with an inspiring woman leading the way in the payments world and discuss industry and career-related topics, and share personal success stories to inspire and empower the next generation of women leaders.

To learn more, visit us at www.womeninpayments.org

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