As a practicing dermatologist, Christine Ko ’95 is usually in the doctor’s seat. But when her son was diagnosed with profound deafness at two years old, she suddenly found herself on the patient’s side of the relationship. What she learned and experienced over the next few years led her to write a new book, titled How to Improve Doctor-Patient Connection. Ko, who is also a professor of dermatology and pathology at Yale, spoke with PAW about the discoveries she made and how better awareness and communication can break down barriers between doctors and patients, and ultimately lead to better diagnoses and medical care.