Pax8 TSP Talk

Pax8 TSP Talk

By Pax8 Academy APACBusinessManagement
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Pax8 TSP Talk episodes

  • TSP Talk Ep57. Understanding Finance

    James Davis the Director of the Pax8 Academy in Asia hosts Michelle Kvello from Lantern Partners to discuss the importance of taking a forward looking view at your finances

    Michelle talks us through what a CFO should be doing, the fundamentals that need to be in place to allow you to start controlling your destiny by getting clarity with your finances and using them to create a direction and making decisions against the data

    42 min
  • TSP Talk Ep56. The Opportunity of Change

    James Davis the Director of the Pax8 Academy in Asia hosts Phuong Tran from Mantria Consulting to discuss Change Management and Digital Transformation by explaining to us key concepts.

    Phuong talks us through the models and frameworks of Change Management in a very pragmatic way so that we can take this methodology to better enable our clients and create new revenue streams that we haven't had before.

    45 min
  • TSP Talk Ep55. Privacy Laws: What Small Businesses Need to Know

    James Davis the Director of the Pax8 Academy in Asia hosts Mel Story from Pax8 to discuss the upcoming Privacy Acts in Australia and how Privacy Acts impact partners and their clients around the region.

    Mel talks us through the key considerations and the need for us to be on top of legislation so that we can help our clients. She shares with us how to understand and share complex information like this so that we can grow and positively impact people.

    40 min
  • TSP Talk Ep54. Small Business Survival: HR Risks!

    James Davis the Director of the Pax8 Academy in Asia hosts Karen Hillen from Your HR Expert to discuss the importance of implementing HR best practices in your business.

    Karen talks us through the practical things we need to have in place in our business to not only mitigate risk of issues that could affect your business, but to give your employees a stable and predictable environment to work in.

    39 min
  • TSP Talk Ep14. Expanding Into New Markets

    James Davis the Director of the Pax8 Academy in Asia hosts Brendan Ritchie from Lightwire to discuss what it takes to expand into a new market

    Brendan talks us through the mistakes that were made and what he would do differently from the lessons he learned. He talks us through what was successful so we can be successful in our expansions.

    42 min
  • TSP Talk Ep53. Soft Skills: Small Company Game-Changers!

    James Davis the Director of the Pax8 Academy in Asia hosts Catherine Harris from Project Roar to discuss how important it is to develop the soft skills of your team.

    Catherine talks us through how lots of team members are getting stuck in their careers which is not only impacting our organisations, but impacting our employees and creating dissatisfaction. She helps us understand some of the key skills to help them develop and how.

    38 min
  • TSP Talk Ep52. Lock in Revenue: Mastering Subscription Leakage Prevention!

    James Davis the Director of the Pax8 Academy in Asia hosts Adam Ross from CloudOlive to discuss one of the major causes of revenue leakage that is eating into our bottom line.

    Adam talks us through the 2 major problems we have when it comes to managing SaaS and other recurring costs/revenue so that we can better identify the problem we have. He gives us insight into how we can solve these problems to gain trust with clients, increase our profitability and improve our cashflow

    45 min
  • TSP Talk Ep51. Crisis Planning Essentials: Scaling for Your Organisation

    James Davis the Director of the Pax8 Academy in Asia hosts Allan Briggs from Crisis Shield to discuss the need for all organisations to proactively plan for a crisis whether that be for a cyber incident, act of nature or employee created to reduce the negative impacts to our organisations.

    Allan talks us through the key components of Crisis Planning so that we can scale it to to the right level for our organisation. Understand the proactive steps to break down your planning and how critical clear communication is through the process to keep in control and produce a positive out of a major incident.

    46 min
  • TSP Talk Ep50. Modernising Our Approach To Servicing & Interacting With Our Clients

    James Davis the Director of the Pax8 Academy in Asia hosts Matt Linn from Thread to discuss the evolution of servicing and interacting with our clients to deliver more efficient and better client experiences.


    Matt talks us through how the needs of clients have changed as technology has evolved and demographics have shifted. Understand how we can evolve with those needs and change the way we interact from the traditional phone and email support to more modern approaches.

    42 min
  • TSP Talk Ep49. Identifying Risks and Understanding Risk Management for Clients

    James Davis the Director of the Pax8 Academy in Asia hosts Andrew Lawrence from de.iterate to discuss the concept of Risk Management so that we can understand how to apply it in our conversations with clients and how we manage our practicesAndrew talks us through how Risk Management is not just a big enterprise methodology and how applying the core frameworks and simplifying our approach we can bring this to our SMB clients. He explains how taking a risk based approach helps us identify opportunities with our clients in a way they buy into, instead of flogging technical controls they don't care about.

    42 min

About Pax8 TSP Talk

From the publisher's feed

Hosted by James Davis the Director of Academy Academy at Pax8 APAC, this is a Podcast for Technology Solutions Partners in the APAC region to hear from subject matter experts across all areas of…