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Paying your electric bill has never been easier. In this episode, Member Services Coordinator Brooke Becker walks through AVECC's convenient payment options, from SmartHub and AutoPay to kiosks and Vanilla Direct, and shares simple tips to make bill pay stress-free.
Episode Timestamps
00:00 – Welcome & Episode Introduction
00:35 – Meet Brooke Becker
01:09 – Every Way You Can Pay Your AVECC Bill
02:42 – Why So Many Payment Options Matter
03:30 – The Shift to Digital Payments
04:08 – Do Different Generations Pay Differently?
05:49 – Helping Members Feel Comfortable Going Digital
06:42 – Real-Life Benefits of Digital Payments
07:52 – Everything the SmartHub App Can Do
09:14 – Brooke's Best Bill-Pay Tips
10:14 – Final Thoughts & Where to Get Help
By Arkansas Valley ElectricPaying your electric bill has never been easier. In this episode, Member Services Coordinator Brooke Becker walks through AVECC's convenient payment options, from SmartHub and AutoPay to kiosks and Vanilla Direct, and shares simple tips to make bill pay stress-free.
Episode Timestamps
00:00 – Welcome & Episode Introduction
00:35 – Meet Brooke Becker
01:09 – Every Way You Can Pay Your AVECC Bill
02:42 – Why So Many Payment Options Matter
03:30 – The Shift to Digital Payments
04:08 – Do Different Generations Pay Differently?
05:49 – Helping Members Feel Comfortable Going Digital
06:42 – Real-Life Benefits of Digital Payments
07:52 – Everything the SmartHub App Can Do
09:14 – Brooke's Best Bill-Pay Tips
10:14 – Final Thoughts & Where to Get Help