In this episode, Jeffery speaks to Alexandra Egan, a communications mentor and coach, a straight shooter that gets results .

Alex came to Australia as a 5-year old with her Greek migrant parents. As a child, she struggled to communicate across language and cultural barriers. That made her acutely aware of the need to communicate authentically so she can build fulfilling relationships. It also inspired her journey into becoming the brilliant communicator she is today.

She specialise in communications under pressure in extremely challenging circumstance. With over 30+ years' experience working with prisoners, victims of crime, witness protection and the like, she understands that managing communications is the most effective way to avoid a crisis.

www.alexandraegan.com.au

01:50 Arriving as a child of Greek migrants and her struggle to communicate across language and cultural barriers

03:30 The language barriers made Alex especially adapt at communicating non-verbally

05:20 Being told by migrant parents to suppress herself in order to fit in

08:40 Discovering her Greek culture allowed her to find her voice

13:10 Why do we need good communications skills to be happy

18:50 Example of how our environment affects our self talk

22:00 Why some people's struggle with communications is a psychological one

26:30 Alex sharing her traumatic experience of the hopelessness she felt when she couldn't communicate authentically

32:10 Communication is the key to solving many psychological problems

37:10 Communications is what gives people hope

39:40 How to reverse the psychology of people who believe they can't communicate well?