"We're all about communication, compassion, and connection ... it's putting the value of the other individual and the relationship that we have with them at the center . It's more so about building community- building a sense of trust, honoring another person and their good intentions even when conflict may arise . I think of, even our daily interactions- say in a in a grocery store or between a parent and child- really it's getting at the root of the issue, seeking out what that need might be