On this episode we meet Carlos Grau Tanner, the Director General of the Global Express Association (GEA), which represents the three leading express delivery carriers (DHL, FedEx and UPS), members of a US $ 200 billion industry who operate in over 200 countries and territories. Carlos discusses his association’s work on issues such as international trade policy, trade facilitation and customs, e-commerce and air cargo security; highlights some of the valuable resources that GEA makes available to the industry and the general public; and speculates on what the future may hold for customs and express carriers, in a world of ever-growing e-commerce traffic.