Craig Leary was a corporate executive and decided he wanted his own contracting company.

Craig purchased Home Remodeling Pros of Central PA.

He talks about how he leveraged his industry and consulting experience in helping contractors across the country embrace Root Cause Analysis and Value Stream Analysis as tools for problem solving in a contracting business.

Root Cause Analysis is a technique that helps people understand why the problem occurred in the first place. It seeks to identify the origin of a problem using a specific set of steps to find the primary cause of the problem, so that you can: (1) Determine what happened; (2) Determine why it happened; (3) What do to reduce the likelihood of it happening again.

Value Stream Analysis and Mapping is a Lean management method that allows you to visualize, analyze and improve all the steps in your processes.