Customer Centric Selling Podcast with Frank Visgatis & Tim Young

People Buy From Sincere and Competent Salespeople Who Empower Them – Episode 010


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Customer Centric Selling Podcast - Show Notes - Episode 10
In this episode, Frank and Tim will talk about why salespeople not closing deal despite of many customer. Having a sales process can assist you in doing the right things and determining what works and what does not. You can avoid making the same sales mistakes over and over again if you have this expertise.
Salespeople should connect with and create rapport with the clients and consumers they seek to serve. For sales professionals, this can entail spending the time to learn about your customers and how your offering can help them solve their problems and ask thoughtful questions during your first calls with a prospect to build a meaningful relationship.
A good sales process is never set in stone! It needs to be revised and adapted regularly, making sure it reflects the current state of the market, your customers’ changing needs, your team skills, and your business specifics.
What to Listen For:


Not Closing Deals [2:04]
Build Rapport [6:49]
Demonstrating Competence [10:30]
How success story is a valuable tool for salesperson [13:37]

Quotes:


“The salesperson has to be conscious of establishing rapport and establishing a relationship is key because that's how you build that sincerity.” – Frank [6:23]
“Success story really is a key tool in helping to formulate and shape that vision around something that should be relevant to the job title of the person that you're talking to.” – Frank [14:17]

RESOURCES MENTIONED:

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Customer Centric Selling Podcast with Frank Visgatis & Tim YoungBy Tim Young & Frank Visgatis

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