Mergers succeed or fail based on more than strategy and financial engineering. The people capabilities inside an organization often determine whether integration creates momentum or friction.

In this episode, Klint Kendrick speaks with Maureen Berkner-Boyt, Founder and CEO of C2IQ, about the human capabilities that shape how organizations navigate change. Mo has spent more than 30 years helping organizations unlock human potential and build stronger cultures that support performance and transformation.

Together, they explore how skills like change resilience, human connection, and adaptability influence the success of integrations; why organizations often miss critical capability gaps; and how leaders can gather better people data to guide integration decisions.

What you will learn in this episode

• Why the pace of organizational change has increased dramatically in recent years
• How to change resilience function as a measurable skill set rather than a personality trait
• Why missing human capability skills can quietly derail an integration
• The role neuroscience plays in how people experience change and uncertainty
• Why culture mapping alone is not enough to understand integration risk
• How skills gaps in resilience and connection show up in real organizations
• Why frontline managers are critical to successful integrations
• The difference between rear-view mirror data and forward-looking “windshield” data
• How organizations can identify capability strengths they can leverage during change
• Practical steps leaders can take to better support teams during integration

Connect with the guest

Maureen Berkner-Boyt (LinkedIn)
https://www.linkedin.com/in/maureenberknerboyt/

Make or Break powered by C2IQ
https://www.youtube.com/@C2IQMakeorBreak 

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