Digital enablement sounds impressive — but what does it really mean? And can it work in a people-centric industry such as Complex Rehab Technology (CRT), where relationships and communication are everything? Numotion’s Bret Barczak (Chief Marketing Officer & Executive Vice President, Retail Division) and Elizabeth Floegel (Chief Information & Digital Officer) discuss the many efficiencies that digitization can offer today’s CRT provider… and why people will always be key to successful CRT outcomes.