Distribution Unpacked by S.P. Richards

People First: Leading Through Growth - Distribution Unpacked Episode #2

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We're joined by Christie Pruett, the new Chief Operations and Technology Officer, and Heena Patel, the SVP of Human Resources at S.P. Richards, for a conversation about leadership, growth, and the people behind the business. As the company continues to grow and evolve, they share how maintaining a strong, people-first culture helps teams stay connected, collaborative, and adaptable in a fast-paced environment.

  • Christie's transition from IT to Chief Operations and Technology Officer role
  • How IT perspective helps bridge departmental silos across the organization
  • SPR's massive growth with 35% of staff being new hires in recent months
  • The challenge and opportunity of onboarding new talent at scale
  • Building and evolving company culture with fresh perspectives
  • The family-like atmosphere that keeps long-term employees engaged
  • Rapid expansion including four new distribution centers in 60-90 days
  • All-hands-on-deck mentality with leadership working frontlines when needed

    • Resources and People Mentioned: SPR (the company), GPC (former competitor/acquisition), Carol Stream (distribution center location), Philadelphia/Pennsylvania area operations

    ...more
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    Distribution Unpacked by S.P. RichardsBy S.P. Richards