Live with Sondra

People-First Strategies: Revolutionizing Sales and Service in Attractions


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Welcome to this episode of "People-First Strategies," where we dive into the fascinating world of sales and service. Join Sondra Shannon, CEO of Gatemaster Technology, and Beth Standlee, Founder and CEO of TrainerTainment, for an enlightening session on revolutionizing sales and service in the attractions industry with a people-first approach.

In this session, they will explore:

- The People-First Sales Approach: Discover key takeaways from Beth’s book and how to enhance sales strategies by prioritizing personal connections.

- Building a Career in Sales and Hospitality: Learn about the potential for rewarding careers in this field and the key skills needed for success.

- Engaging Guests through Social Spaces and Gaming: Explore how to create engaging social spaces that enhance guest interactions and experiences.

- Growing Sales and Service Teams: Explore the key elements of building and training strong sales and service teams in the attractions industry.

- The Role of Hospitality in Sales: Explore how exceptional hospitality can drive sales and create memorable guest experiences.

Tune in for an exciting session with two industry experts!

Connect with Morgan Abney: https://www.linkedin.com/in/morgan-abney-b02271169/

Want to be a guest on our show? Apply here: https://forms.office.com/r/Y4kGTcaWw4

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Live with SondraBy Sondra Shannon