This week People in Flow’s Zoe Gardner speaks with Poonam Kanwar. They discuss team effectiveness and customer experience as well as the incident where the emergency services were sent to the wrong branch of Tesco. They went to Aberdeen rather than Glasgow.

People in Flow: Team Effectiveness & Customer Experience - EP5

Presented by People in Flow's operations coordinator, Shannon O'Connor with guests Neville Pritchard and Nigel Girling. Special guests have included Dave Ulrich, Owen Ferguson, Andy Friedman, Catherine Llewellyn and Richard Scott; With many more exciting industry leaders in the pipeline!

We provide consulting, insight, coaching and facilitation of change innovation of the highest global quality. Reducing stress and energising the workplace is at the very heart of every action we take. 

Want to know more about what we do?

Get in touch on +44 (0) 1280 823702 or info@peopleinflow.com

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Presented by People in Flow's operations coordinator, Shannon O'Connor with guests Neville Pritchard and Nigel Girling. Special guests have included Dave Ulrich, Owen Ferguson, Andy Friedman, Catherine Llewellyn and Richard Scott; With many more exciting industry leaders in the pipeline! We provide consulting, insight, coaching and facilitation of change innovation of the highest global quality. Reducing stress and energising the workplace is at the very heart of every action we take. Want to know more about what we do? Get in touch on +44 (0) 1280 823702 or info@peopleinflow.com

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People in Flow: Team Effectiveness & Customer Experience - EP5

People in Flow: Team Effectiveness & Customer Experience - EP5