Deb engages in an eye-opening conversation with David Bunch, retiring President and CEO of FedChoice Federal Credit Union, about how his leadership responsibilities shifted in response to the pandemic. David describes how the core values of the credit union supplied the roadmap for meeting the needs of his employees and their multigenerational constituent membership. He shares how "care and communication" served as the watchwords for the pandemic pivots made to attend to his clients and his team. David also talks about how the post COVID structural changes now present in the financial world will affect access to equitable practices especially with the expanding use of digital banking.