We all go through transitions in our lives and the same is true for businesses. Some business grow and some businesses shrink. Stan, Global Business Development Leader at VONQ, joined his company at the perfect time. A time when the business was ready to start thinking more strategically about building a proper inside sales team and Stan was the man for the job. Armed with the latest research and best practices from a myriad of thought leaders, Stand has begun a journey to figure out the best way to optimize an inside sales team by focusing on the three key levers of: People, Process, and Technology.