Host Jonathan Shroyer talks with Nate Brown, Senior Director of Customer Experience at Arise Gaming. Nate loves all things customers. He's well-versed in a variety of CX disciplines, including journey mapping, survey process and analysis, the voice of customer programs, employee engagement, and many more. His sweet spot is helping employees understand the customer journey and how they play a role in improving it.

To learn more about Nate Brown, please visit:

https://www.cxaccelerator.com/

To learn more, please visit:

https://www.arise.com/

Listen to more episodes on Mission Matters:

https://missionmatters.com/author/jonathan-shroyer/