Don Crawley, Author.

People skills training is an often overlooked part of building a successful IT team. For success in a career in IT, as we’ve discussed in other blog posts, podcasts, and videos, two separate and distinct skill sets are required. Obviously, you must have outstanding technical skills, especially related to the product(s) you support. For the […]

People Skills Training and The IT Competence/Charisma Model (Includes Video)