This week, host Seth Colaner is joined by Mark Raffan, Head of Training at Negotiations Ninja. Mark shares insights on procurement negotiations and discusses the importance of aligning negotiation strategy to overall business goals.

Key Takeaways:

(01:11) Tools should facilitate improved processes, not dictate them.

(02:11) Implement software after improving processes, not before.

(05:20) Negotiation is a procurement tool aligned to category strategies.

(08:15) Inflation makes negotiation skills more critical now.

(10:33) AI and ML are automating some negotiations.

(13:25) Identifying the differences between tactical versus strategic procurement.

(15:43) Focus on negotiation strategy, not just tactics.

Resources mentioned:

Mark Raffan - https://www.linkedin.com/in/markraffan/?originalSubdomain=ca

Negotiations Ninja - https://www.linkedin.com/company/negotiations-ninja-training/

9 Secrets To Win Deals and Influence Stakeholders by Mark Raffan - https://www.amazon.com/Secrets-Win-Deals-Influence-Stakeholders/dp/B0CGM8W5LS

This episode is brought to you by Tonkean.

Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

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