A review of how Pepperstone deployed Salesforce capabilities to transform their customer experience.

A review of how Pepperstone deployed Salesforce capabilities to transform their customer experience.

Pepperstone, Cloudwerx and hyperIQ - The journey to Service Excellence

Being a somewhat complex Australian who is extremely comfortable speaking on stage, the idea of watching video of myself, or listening to audio (even worse), is even more nauseating than hearing my 6 year old talking to the darkness at 3am haha.So, I have outsourced my first podcast to NotebookLM, because tbh, AI is kind of what I'm here for right?So now my new dilemma is whether it's more cringe inducing watching myself on TV or hearing two AIs discussing me in the third person. You be the judge!Oh yeah, and this should hopefully help answer the questions many of you have about what I'm doing with hyperIQ, why is it different to anybody else out there and why is our lack of imagination going to see Australia fall even further behind our international counterparts unless we truly take this opportunity to hyperevolutionise.

Technology

Being a somewhat complex Australian who is extremely comfortable speaking on stage, the idea of watching video of myself, or listening to audio (even worse), is even more nauseating than hearing my 6 year old talking to the darkness at 3am haha. So, I have outsourced my first podcast to NotebookLM, because tbh, AI is kind of what I'm here for right? So now my new dilemma is whether it's more cringe inducing watching myself on TV or hearing two AIs discussing me in the third person. You be the judge! Oh yeah, and this should hopefully help answer the questions many of you have about what I'm doing with hyperIQ, why is it different to anybody else out there and why is our lack of imagination going to see Australia fall even further behind our international counterparts unless we truly take this opportunity to hyperevolutionise.

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Pepperstone, Cloudwerx and hyperIQ - The journey to Service Excellence

Pepperstone, Cloudwerx and hyperIQ - The journey to Service Excellence