11.20.2016 - By Chuck Gose
What is the perception of gratitude in the workplace? Crystalee Beck has researched this from the perspective of the employee. Through surveys, focus groups and interviews, Crystalee has learned how managers can better demonstrate gratitude at work, along with catering it to specific employee needs. In this episode of ICology, we discuss the role that gender and generations play. And while many might view gratitude as only positive, Crystalee also learned there's a dark side to appreciation.
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