The Buy Box Experts Podcast

Performing Product Inspections for Outsourced e-Commerce Products


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Sajag Agarwal is the Founder and CEO of Movley and a former seven-figure Amazon seller. Movley is a Chicago-based company working to streamline and automate worldwide manufacturing and supply-chain through tech. With Movley, Sajag helps brands manufacturing in China build better products through on-the-ground quality control inspections.

In 2015, Sajag started his first e-commerce brand, which grew to over $2 million a year in less than two years. Plagued with quality control problems, he moved to China for six months, opened an office in Shenzhen, and spent his time on the factory floor. He watched as inspectors fraudulently passed his bad production orders, so he started doing his own inspections. Out of frustration in 2018, he then founded Movley to make manufacturing overseas easier and effective. Movley optimizes tech, data analytics, and a better process to do inspections efficiently.

In this episode…

Product returns and bad online reviews often negatively impact an e-commerce brand's business. They also lead to loss of sales and may make other potential customers avoid buying from the brand. To minimize the potential for catastrophe, it's essential for private label e-commerce sellers to adequately inspect and vet the products they receive from manufacturers before shipping them to their customers.

However, in cases where e-commerce sellers outsource their products from overseas markets like China, product inspections and quality control systems can pose a big challenge. The distance involved makes the ability to physically inspect the products not only difficult and cumbersome but expensive.

In this week's episode of the Buy Box Experts podcast, James Thomson sits down with Sajag Agarwal, the CEO and Founder of Movley, to talk about the strategies private label e-commerce sellers should use when performing product inspections and factory audits. They discuss the benefits of having quality control systems, how to conduct factory audits for Chinese manufacturers, and the common mistakes e-commerce sellers often make with product inspections.

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The Buy Box Experts PodcastBy Joseph Hansen and James Thomson