How do you stand out in front of your customers online? Personalise, personalise, personalise!

This week, Leo and Waldo were joined all the way from Ohio by Martina Cronin, Senior Agency Partner at Octane AI to discuss all things personalisation when it comes to your online store.

Built for integration with Shopify, Shopify Plus and Klaviyo, Octane AI is a trusted tool to support brands by building customer relationships with quizzes and pop-ups, recommending products and increasing revenue.

It’s another lockdown episode for our team and we’re seeing merchants generate a lot of revenue online, highlighting the importance of gaining that competitive advantage to stand out online. Combined with the recent Facebook outage, our eCommerce experts discussed with Martina how critical it is to create a personalised customer experience to optimise conversions, and build and maintain meaningful relationships.

To find out more about Octane AI you can visit their website here: https://www.octaneai.com/

Thanks to Gorgias and Okendo for being such great sponsors!

For more information about Gorgias, the Number 1 rated helpdesk for eCommerce merchants click here for 2 months FREE - https://gorgias.grsm.io/zyberpodcast

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