<p>Jess Keeney, chief product & technology officer for Duck Creek, discusses how technology is changing the customer experience for policyholders.</p>

Jess Keeney, chief product & technology officer for Duck Creek, discusses how technology is changing the customer experience for policyholders.

<p>Jess Keeney, chief product &amp; technology officer for Duck Creek, discusses how technology is changing the customer experience for policyholders.</p>

Personalizing the Insurance Experience

Insurance Speak is brought to you by PropertyCasualty360.com. This weekly show hosted by in-the-know insurance journalists delivers insight and analysis from top industry experts and P&C professionals.

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Insurance Speak is brought to you by PropertyCasualty360.com. This weekly show hosted by in-the-know insurance journalists delivers insight and analysis from top industry experts and P&amp;C professionals.

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Personalizing the Insurance Experience

Personalizing the Insurance Experience