Herriot Stobo is the Director of Omnichannel Innovations & Solutions at HP. Herriot leads a team that helps make it simpler for customers to make the right choice by offering a consistent and personalised customer experience across all touchpoints: Omnichannel.
Learn how Herriot identifies opportunities, establish and test new business models, while accepting that not everything will succeed, "we need to double down wherever we see customer delight and evangelise best practices across all regions. This is Innovation Roulette."
As a leader, I want a team that collectively sets the pace with me: “We’re going on a journey guys. I don’t have all of the answers but this I can promise you, the innovation required by HP resides within each of you. Come with me.”
Oh, and there is some punk and a mohawk along the way. Enjoy.