In this episode of Perspectiv with Parthiv, Parthiv Neotia speaks with Puneet Chhatwal, CEO & MD of IHCL, about his eight-year transformation of the Taj group and the Indian hospitality sector.
Puneet speaks about reimagining one of India's oldest and most beloved hospitality brands and scaling Taj from 150 to 700 hotels. He talks about the philosophy behind empowering 40,000 employees, the economics of developing hotel properties in India, and the company's diverse brand strategy from luxury Taj to budget Ginger.
All of this, and a lot more, in this episode of Perspectiv with Parthiv!
3:06 Return to India and Past Experience
11:02 Securing Taj Mansingh
14:24 Navigating the COVID crisis
19:36 Taj’s International Expansion Plans
20:13 Favorite Hotels Across the World
22:14 Are Hotels a Viable Business?
28:40 IHCL Brand Architecture
32:58 The ‘Accelerate 2030’ Vision