In this episode of Perspectiv with Parthiv, Parthiv Neotia speaks with Puneet Chhatwal, CEO & MD of IHCL, about his eight-year transformation of the Taj group and the Indian hospitality sector. 

Puneet speaks about reimagining one of India's oldest and most beloved hospitality brands and scaling Taj from 150 to 700 hotels. He talks about the philosophy behind empowering 40,000 employees, the economics of developing hotel properties in India, and the company's diverse brand strategy from luxury Taj to budget Ginger.

All of this, and a lot more, in this episode of Perspectiv with Parthiv!  

Chapters

0:00 Introduction

3:06 Return to India and Past Experience

7:42 The TAJ Ethos

11:02 Securing Taj Mansingh 

14:24 Navigating the COVID crisis

19:36 Taj’s International Expansion Plans

20:13 Favorite Hotels Across the World

22:14 Are Hotels a Viable Business?

25:13 Taj vs Oyo

28:40 IHCL Brand Architecture

32:58 The ‘Accelerate 2030’ Vision

36:10 Role of a GM

37:54 Favorite Taj Hotel

41:04 Taj vs Oberoi

45:05 Top 3 Takeaways

In this episode of Perspectiv with Parthiv, Parthiv Neotia speaks with Dr. Sanjiv Goenka, Chairman of the RPSG Group on leadership across business and sports. Dr. Goenka also discusses his IPL ownership experience, and the leadership lessons he has learnt from the sport. The episode also takes a closer look at his Bollywood plans, and why the Dharma deal fell through. All of this, and a lot more in this episode of Perspectiv with Parthiv! 

About Parthiv: Parthiv Neotia is the Joint Managing Director of the Healthcare Division at Ambuja Neotia Group. He also serves as Senior Vice President of the Executive Committee at the Indian Chamber of Commerce (ICC). 

Chapters 

0:00 Introduction   
05:25 The Hustle Years  
11:03 From Builder to Leader  
14:33 Business Philosophy, Future Plans   
18:14 Buying Smart   
19:49 Heart vs Head in Business   
21:17 The Deal that Didn’t Happen   
23:59 Why Fashion, Why Now?   
26:58 Corporate Culture and Leadership 
29:15 Becoming a Sportsepreneur 
34:29 What Success Truly Means  
43:02 Final Thoughts 

Introducing Perspectiv with Parthiv: A long-form conversation series hosted by Parthiv Neotia.

The show features thoughtful, idea-led discussions with senior business leaders and founders on leadership, strategy, and the decisions that shape institutions and industries. Make sure to subscribe to the channel to get regular updates!