In this episode I talk to renowned Hotelier and Managing Director of one of the top hotels in the UK, Rudding Park near Harrogate. From management trainee at the Savoy, to the Old Course at St Andrews, and then to the Hilton Park Lane, Peter Banks has built a stunning reputation as the ultimate host and leader.
Listen to the insight and experience from a fascinating career and about what matter to him, the insight into how to achieve great levels of guest service,  and why Rudding Park has been so successful and won so many awards.