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Peter Lederer is a name synonymous with transformation; renowned for revamping Gleneagles hotel into the world-class luxury establishment it is today, and turning the struggling Scottish Tourist Board into VisitScotland, a tourism organisation that has set the bar for others across the globe.
So – how? In this episode Peter explains how he prioritised quality at Gleneagles by turning the hotel management structure upside down and empowering his teams with the authority to turn the customer experience into what it needed to be. He discusses why hiring for personality is key, and what it was like to lead through crisis as Chair of VisitScotland.
Peter also speaks openly about the impact dyslexia has had on him, from his school life through to his career. Having found out he was dyslexic at the age of 42, he reflects on the imposter syndrome he has felt, but how he learned to play to his strengths: the ability to always see the bigger picture, to take calculated risks, to spin lots of plates, and excelling at problem-solving.
With a career spanning a long list of high-profile roles in the UK and overseas – to name but the more recent, Chairman roles at the Royal Edinburgh Military Tattoo, Hamilton & Inches and McLaren Packaging, and Board roles at Dyslexia Scotland and Baxter’s Food Group – Peter has no end of experience when it comes to leadership and how to make the most out of people’s talents. The episode is less than 40 minutes long, but you’ll finish it with years’ worth of insights that you can take into your own life and career.
By Johnston CarmichaelPeter Lederer is a name synonymous with transformation; renowned for revamping Gleneagles hotel into the world-class luxury establishment it is today, and turning the struggling Scottish Tourist Board into VisitScotland, a tourism organisation that has set the bar for others across the globe.
So – how? In this episode Peter explains how he prioritised quality at Gleneagles by turning the hotel management structure upside down and empowering his teams with the authority to turn the customer experience into what it needed to be. He discusses why hiring for personality is key, and what it was like to lead through crisis as Chair of VisitScotland.
Peter also speaks openly about the impact dyslexia has had on him, from his school life through to his career. Having found out he was dyslexic at the age of 42, he reflects on the imposter syndrome he has felt, but how he learned to play to his strengths: the ability to always see the bigger picture, to take calculated risks, to spin lots of plates, and excelling at problem-solving.
With a career spanning a long list of high-profile roles in the UK and overseas – to name but the more recent, Chairman roles at the Royal Edinburgh Military Tattoo, Hamilton & Inches and McLaren Packaging, and Board roles at Dyslexia Scotland and Baxter’s Food Group – Peter has no end of experience when it comes to leadership and how to make the most out of people’s talents. The episode is less than 40 minutes long, but you’ll finish it with years’ worth of insights that you can take into your own life and career.