Former Disney University Leader Pete Blank shares lessons from his newest book titled 55 Ways to Add Disney Magic to your Organization.  This week, Pete covers three chapters from "The Magic of the Employees" section and then continues with two chapters from "The Magic of the Customers' section.

26.   Showcase your Employee Success Stories

27.   Create a Fun Work Environment

28.   Choose to be Engaged rather than Disengaged

29.   Make Eye Contact with your Guests

30.   Provide a Welcoming Greeting