Pete's Points

Pete’s Points Flash Briefing Episode 979 - GLS #7 - Recognition, Coaching, Counseling - Unleash the Potential!

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This week, Pete Blank, former Disney University Leader, continues to break down his thoughts on Disney's Great Leader Strategy #7, which is "Actively Observe and React to the Performance of your Direct Reports - Take Time for Recognition, Coaching, and Counseling!"  The sub-text of this strategy consists of the following:

  • Don't tolerate poor performance or ignore performance issues, and weed out consistent nonperformers
  • Greet people, pay attention to the environment, and be conscious of the impact of your presence
  • Participate in and be be visible at Cast Member events
  • Make a point of letting people know specifically what they are doing right
  • Unleash the potential of each Cast Member - provide developmental opportunities
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    Pete's PointsBy Pete Blank
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