In this episode, I interview Steve Shell (VP of Veterinary Channel Development) and Elyse Cannon (Claims Manager) about the details of their new policy. It offers policyholders broader choices of policy maximums (new unlimited option), deductibles (new annual option), and copays so they can customize a policy that fits their needs at a premium they can afford.
We discuss the choices of policy maximums, deductibles, and copays now available as well as coverage for:
- Hereditary conditions
- Chronic conditions
- Behavioral disorders
- Prescription foods
- Dental diseases
- Alternative therapy
- Exam fees
We also discuss:
- Payment to the veterinary hospital directly
- Pre-certification of claims
- Medical record review to determine conditions that are pre-existing that are excluded from coverage
- Why pet insurance premiums are increasing industry-wide
- New App to make claim submission much easier
Click to Listen; Right click to download episode
Check out these links discussed in the interview:
Petplan Pet Insurance website
Your Pet Insurance Guide Blog
Pet Insurance Toolkit
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