Recorded at the OPEX Summit in San Diego, Emmanuel Obiorah joins us as the Director of Process Excellence for Verizon. Going to law school at Harvard and business school at Case, Emmanuel has always had an inclination to be all things. With experience working for GE, Bank of America, and eBay he's come close. And it goes without saying that he brings a wealth of experience to his current position. His time in law gave him experience in risk management but he wanted to truly build things. He eventually landed at Bank of America where he indeed did build something- digital loan origination. Growing the analog business from 500M originations to 5B. He continues to conflate the analog world with digital today.