In May I spoke with Pia Kumar, the co-owner and Chief Strategy Officer of Universal Plastics in Holyoke. Pia has been a leader in the manufacturing industry here in Western Massachusetts and Universal has been very busy since the pandemic began. They make the diagnostic machines used to test for COVID-19 and have also transitioned to making PPE as well. We talk with Pia about how they jumped into action at the beginning of the pandemic and what the road ahead looks like for them -- this is that conversation.